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  • All purchases will only be refunded within 5 days after the date of the purchase, click here to learn more.
  • If you make a chargeback against our store with your card issuer prior to or after the maximum period for refunds your Minecraft account is subject to penalties such as bans since chargebacks affect us with huge flat rate fees. Please contact us to request a refund before opening a dispute with your card issuer or bank.
  • If you are banned from our services you may only request a refund up to 5 days after your purchase.