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password reset

Discussion in 'Support' started by OhDreamy, Feb 15, 2021.

  1. OhDreamy

    OhDreamy New Member

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    Hello, I am a Java user I would like to have my password resetted, its my first day on brokenlens and when i joined i saw that my account was already used and that I couldn't login because i dont know what is the password so please i'd like to change the password thx :)

    also my ign is ItzDreamy
     

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  2. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Do you have a screenshot of something like ‘welcome back [username]!’ Or /mystats?
     
  3. OhDreamy

    OhDreamy New Member

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    its the only thing I got when joining
     

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  4. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Well that says welcome to BrokenLens so it unfortunately not the right thing, if you don’t have either of those things I asked for - do you maybe have any screenshots of old wins or chats? Are you logged into the Brlns discord or beta website? :p
     
  5. OhDreamy

    OhDreamy New Member

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    dont have screenshots of old chat or wins and no im not logged on the brlns discord D:
     
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  6. OhDreamy

    OhDreamy New Member

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    so, i tried to check on the beta website and i couldn't see anything because i need vip and i saw this beta.brlns.net/profile/ItzDreamy
     
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  7. Moneyctngamer

    Moneyctngamer Notable Member

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    I think I know what happened- someone already had the username that @OhDreamy wanted to use.
     
  8. OhDreamy

    OhDreamy New Member

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    ye thats what happened
     
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  9. Moneyctngamer

    Moneyctngamer Notable Member

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    Then I don’t think you can reset the password, try registering as “ItzDreamyy” or something like that.
     
  10. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Wait so... you don’t own the account? Someone else has your name? o_O
     
  11. OhDreamy

    OhDreamy New Member

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    someone on bedrock has my name
     
  12. ~~Kxmmy_~~

    ~~Kxmmy_~~ Notable Member

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    So someone on pe/bedrock has the same username as you or share the same account?
     
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  13. OhDreamy

    OhDreamy New Member

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    same username as me
     
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  14. AllyMac_

    AllyMac_ ❤️ Officially Retired ❤ Emerald Member

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    It's a java thing Mads (I believe) - I know a java player who got banned for a bad name and had to wait a month to change their java player name so if they have a java name that is already in use on BL they wouldn't be able to play BL until they can change their java name
     
  15. OhDreamy

    OhDreamy New Member

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    pain, but i dont want to change my java name D:
     
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  16. ssunsett

    ssunsett ❦ Retired ❦ Emerald Member

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    You don’t have to change your java name. You can use the /switch command to switch to your BrokenLens username. But it will be different than your java name
     
  17. OhDreamy

    OhDreamy New Member

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  18. AllyMac_

    AllyMac_ ❤️ Officially Retired ❤ Emerald Member

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    I wish I knew that months ago :lmao:
     

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