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In game password change request

Discussion in 'Support' started by AbcdZubair, Mar 9, 2020.

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  1. AbcdZubair

    AbcdZubair New Member

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    Hi, my IGN is AbcdZubair, and I used to play on this server about 3-4 years ago. Recently I decided to join back Minecraft to revisit some of my online accounts. I realised that I forgot my in-game password in
    Brokenlens and couldn't log back in. How can I change my in-game password?
     
  2. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Do you have a screenshot of something like ‘welcome back [username]!’ Or /mystats? Are you logged into the Brlns beta website or our discord server?

    do you have any screenshots of old wins / chats? :p
     
  3. AbcdZubair

    AbcdZubair New Member

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    Its a 3-4 year old account so there's probably no chance I still have any of the screenshots, yes im logged into this website(not sure about the beta one) but i just created an account in the forums
     
  4. AbcdZubair

    AbcdZubair New Member

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    Does this screenshot help?
     

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  5. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    the beta website requires logging in with your server username and password so I doubt you are, this is simply the Brlns forums - so not the beta one.
    Unfortunately not, you have to be logged into your account. I’m sorry, you don’t have any old screenshots or videos even?
     
  6. adamemad

    adamemad Notable Member

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    Send a screenshot . Your old profile
     
  7. AbcdZubair

    AbcdZubair New Member

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    i mentioned i do no longer have any screenshots of my old profile since i no longer have the device i used to play from
     
  8. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Maybe we can ask Vertx to check if your accounts are linked together. This might take a bit though, would you be okay waiting for however long? I’d let you know if he replied. :)
     
  9. AbcdZubair

    AbcdZubair New Member

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  10. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Thanks so much! It might be a few days or next week because he’s fairly busy but I’ll for sure let you know whenever I hear from him. Thank you! Enjoy your day :laugh:
     
  11. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Wooo! I come with newsss *(*´∀`*)☆ - All your accounts seem to be connected so it’s enough to reset your password. Just let me know whenever you’re online so I can reset it, I don’t want anyone else trying to access your account while you’re offline so. :p
     
  12. AbcdZubair

    AbcdZubair New Member

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  13. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    Your password has been reset, enjoy your time on BrokenLens! :)

    Do /login, type your username, new password and push the register button. ^^
     
    AbcdZubair likes this.
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