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I lost my rank? Admins help pls

Discussion in 'Support' started by remmers_03, Jan 10, 2021.

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  1. remmers_03

    remmers_03 New Member

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    Hey admin please look at this! my ign is xXEmJewelXx and I bought a diamond rank sometime during quarantine in 2020. Is it possible to lose ranks? I thought it was a glitch about 2 months ago but it still says I don’t have a rank. I looked at my rank on this website and it says “player” even though I bought diamond rank. Is there anyway I can get it back?
     
  2. _PineappleDeath_

    _PineappleDeath_ ⊰ BrokenLens Staff ⊱ Staff Member Admin

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    When did you buy the rank? Because diamond only last 90 days and after that it expires, so if your rank disappeared on the server that may be why. :thinking-face:

    if your forums username doesn’t match your server ign (in-game-name) it won’t automatically pop up since the two can’t link together, but we could easily solve that :)
     
  3. ArisPlayX

    ArisPlayX Notable Member

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    90 days = 2 months? or 4 months?
     
  4. ssunsett

    ssunsett ❦ Retired ❦ Emerald Member

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    3 months :x3:
     
  5. remmers_03

    remmers_03 New Member

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    Ah okay. I didn’t realize that ranks expire. Thanks for your time!
     
  6. ender_sk34_

    ender_sk34_ Notable Member

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    Only Emerald rank ever expire, gold its 30 days.
     
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