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I have the worst memory ever

Discussion in 'Support' started by Legends77, Jan 13, 2021.

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  1. Legends77

    Legends77 New Member Gold Member

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    i logged out of my brlns account on java edition after purchasing gold rank about a week ago, and i tried to log in today but it turns out i can't remember my in-game password, i was hoping that it was the same as my forums account so i reset that one then tried again but to no avail. i really hope there is some way i can get my in-game login reset..
     
    Legends77, Jan 13, 2021
    Legends77, Jan 13, 2021
    #1
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  2. Dz81

    Dz81 Notable Member Server Staff Emerald Member

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    Do you have a screenshot of the “Welcome Back” screen when you join the server or a screenshot of your /mystats?
     
    Dz81, Jan 13, 2021
    Dz81, Jan 13, 2021
    #2
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  3. Legends77

    Legends77 New Member Gold Member

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    i just screenshotted this, /mystats returns an error saying i need to login :( upload_2021-1-13_13-51-9.png
     
    Legends77, Jan 13, 2021
    Legends77, Jan 13, 2021
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  4. Legends77

    Legends77 New Member Gold Member

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    im starting to worry that i mistyped my password originally since i never logged out before, honestly i don't know why i logged out this time but clearly it was a bad idea..
     
    Legends77, Jan 13, 2021
    Legends77, Jan 13, 2021
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  5. Legends77

    Legends77 New Member Gold Member

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    i used /switch to make a temporary account called Legends77_yt, though i would really appreciate getting my old acc back since i dont really want to lose my gold
     
    Legends77, Jan 13, 2021
    Legends77, Jan 13, 2021
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  6. ssunsett

    ssunsett ❦ BrokenLens Sunset ❦ Staff Member Admin

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    Do you have an alt account?
     
    ssunsett, Jan 13, 2021
    ssunsett, Jan 13, 2021
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  7. ssunsett

    ssunsett ❦ BrokenLens Sunset ❦ Staff Member Admin

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    Can you proof with a screenshot that you are the owner from your Legends77_yt account?
     
    ssunsett, Jan 13, 2021
    ssunsett, Jan 13, 2021
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  8. Leaf

    Leaf Active Member

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    You could also use the receipt of the Gold rank you bought, unless you dont have it anymore. Thats what I used to get my password back
     
    Leaf, Jan 13, 2021
    Leaf, Jan 13, 2021
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  9. Legends77

    Legends77 New Member Gold Member

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    i have a seperate account that i use for bedrock (sorry i haven't been getting notifications for this thread)
     
    Legends77, Jan 22, 2021 at 2:36 PM
    Legends77, Jan 22, 2021 at 2:36 PM
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  10. Legends77

    Legends77 New Member Gold Member

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    the Legends77_yt account was just a temporary one i made using the command. i could send a screenshot of me being logged in on my actual acc on the Mojang launcher though perhaps?
     
    Legends77, Jan 22, 2021 at 2:38 PM
    Legends77, Jan 22, 2021 at 2:38 PM
    #10
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  11. Legends77

    Legends77 New Member Gold Member

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    upload_2021-1-22_14-41-42.png Here's me logged into my acc on the launcher, i'll look in my emails for the gold reciept
     
    Legends77, Jan 22, 2021 at 2:43 PM
    Legends77, Jan 22, 2021 at 2:43 PM
    #11
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  12. Legends77

    Legends77 New Member Gold Member

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    found it upload_2021-1-22_14-44-17.png
     
    Legends77, Jan 22, 2021 at 2:44 PM
    Legends77, Jan 22, 2021 at 2:44 PM
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  13. ssunsett

    ssunsett ❦ BrokenLens Sunset ❦ Staff Member Admin

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    Can you go on the server right now to reset your password?
     
    ssunsett, Jan 22, 2021 at 3:06 PM
    ssunsett, Jan 22, 2021 at 3:06 PM
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  14. Legends77

    Legends77 New Member Gold Member

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    alrighty
     
    Legends77, Jan 22, 2021 at 3:24 PM
    Legends77, Jan 22, 2021 at 3:24 PM
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  15. Legends77

    Legends77 New Member Gold Member

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    its still giving me the wrong password message and its not showing me any way to reset it
     
    Legends77, Jan 22, 2021 at 3:26 PM
    Legends77, Jan 22, 2021 at 3:26 PM
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  16. ssunsett

    ssunsett ❦ BrokenLens Sunset ❦ Staff Member Admin

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    Can you try again? It should be reset now, just type a new password when you login
     
    ssunsett, Jan 22, 2021 at 3:29 PM
    ssunsett, Jan 22, 2021 at 3:29 PM
    #16
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  17. Legends77

    Legends77 New Member Gold Member

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    ah finally, thanks a ton
     
    Legends77, Jan 22, 2021 at 3:31 PM
    Legends77, Jan 22, 2021 at 3:31 PM
    #17
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